Tenancy Guarantor offers services for tenants, agents and landlords. Our services include eligibility checks, document preparation, compliance support and form submissions. Our team will assess your needs to recommend the right service to you.
We act as your guarantor, which means we put your interest first. In some cases, we may also have responsibilities to other parties and in such circumstances, we will inform you regarding a potential conflict of interest.
3.1 At Tenancy Guarantor, we aim to treat each client fairly, providing services that are best for them.
3.2 We ensure that any service or product we sell meets the legal requirements and clients’ needs.
33 We believe in transparency. Therefore, we ensure clear communication and keep clients informed during each step.
3.4 We ensure that all the products and services you receive will be according to professional standards.
3.5 We always avoid situations where our responsibilities to others could stop us from putting your interests first.
3.6 We aim to prevent conflicts of interest and have measures in place to manage any that might arise when working with you.
3.7 In case of conflict, we will inform you immediately, so we can agree on terms to move forward in the best way possible.
4.1 You must ensure that all the data and documents you provide during communication or application are true, up-to-date and accurate.
4.2. If your personal or tenancy-related circumstances change, you must inform us as soon as possible.
4.3 You must ensure the lawful use of our website and services.
4.4 Any misuse of our data, attempt to gain unauthorised access, submission of false information or interference with our website can result in immediate termination of your access to our site or services.
5.1 All the personal data you provide us will only be used for services, and you hereby consent to that.
5.2 All parties comply with Data Protection Legislation.
5.3 We only process customers’ personal information according to the agreement and Data Protection Legislation.
5.4 We store your data in a timely manner and will delete or return your personal data on request or upon contract termination, unless it is required by law to keep the record.
5.5 We have technical and organisational measures in place to protect your personal data from unlawful processing, loss or damage.
5.6 Everyone who has access to your personal data is obliged to comply with the law and keep it confidential.
5.7 We do not transfer any personal data to a third party, unless we have prior written consent of the customer.
5.8 In case of any breach, you must inform us within 72 hours.
6.1 We reserve all trademarks, database rights, intellectual property rights and copyrights of the material shared on this website and our social media pages.
6.2 Without our written consent, you may not copy, share, use, publish, or modify any material on this website. However, you may print a single copy to review or use it for non-commercial purposes.
6.3 Any violation of the above-mentioned Terms and Conditions automatically ceases your permission to use our website.
7.1 You may use our website according to these Terms and Conditions and for lawful purposes as per the codes of practice.
7.2 You must not post or disseminate any illegal, harmful or defamatory data on this website.
7.3 You cannot make any fraudulent or unauthorised advertisement.
7.4 You should not interfere with our website’s functionality, including, but not limited to, uploading corrupt files and viruses.
7.5 You must not try to obtain unauthorised access to any of our networks.
You must ensure that all the information, documents and answers provided by you on our website, telephone, application forms or emails are full and accurate. If a form is completed on your behalf, it is your duty to re-check all the information.
If you want to make any changes to your personal information, contact our customer service team. Please note that in some cases, you might be charged an administrative fee to process any amendment, particularly where the change affects your application or agreement.
By continuing to use this website, you confirm that you accept and agree to all of the above terms and conditions.